Terms and Conditions
At Systematic Finance ("Systematic"), we value our customers and wish you to be satisfied with your purchases. Your satisfaction is best assured by first ensuring your clear understanding of our policies.
All software is supplied under single-user licence unless otherwise stated. Multi-user licence arrangements vary, but usual licensing agreements are institutional, permitting the software to be used on a single machine by multiple users, or network, allowing use of the software on multiple machines or a network. Network licence prices other than items on the price list are quoted individually - please contact us for details.
All prices are shown in GB pounds, but online credit card payment may be in GB pounds, Euros, or US Dollars. The rate of exchange is updated regularly, but the current rate shown on our website is indicative only, and the exact value of your transaction is given before your decision to purchase on the WorldPay server.
Overseas sales taxes are not included in our prices depending on location and status. International customers, please check with your local customs agencies for any import duties, taxes or import restrictions that may be imposed by your government. We are required by law to charge VAT at 20.0% on orders to UK or European Community customers.
Payments and Delivery
Payment is with order unless specifically agreed in writing by Systematic. Overseas institutions and individuals may purchase by sending us a sterling bank cheque or order form authorising credit card payment. Online payment must be by approved credit card. Once your credit payment has been authorised the products you ordered will be shipped within three days if in stock, or within three days of receipt from the distributors. Please note that certain items and configurations are subject to delay in supply, and we will advise you by email if delivery is likely to be greater than 30 days. We recommend that you contact us by email or telephone to determine availability prior to purchase. Once goods are despatched an email will be sent to you to confirm shipment of your order.
You may cancel your order within 7 days of purchase if the goods have not been despatched, or if your order has not been delivered within 30 days. If you have paid by credit card or cheque, the full amount you have paid will be refunded within 7 days of cancellation. We may choose not to accept an order where the product you ordered is no longer available, where we have been unable to obtain authorisation for your payment, or if we have identified a pricing or product description error. In such cases we will notify you immediately and refund in full any payment you have made.
Systematic will refund in full the amount you paid for any unused or faulty physical products returned within 30 days of delivery, for any reason. You must provide proof of purchase and meet return shipping and handling costs. No cancellation is possible where software has been despatched by email.
International customers please also check any import restrictions that your government may impose. Systematic will not refund any products confiscated by foreign governments' agencies.
Shipping & Handling
Products will be shipped in the name of the customer and at the customer's risk. Delivery of the product to the carrier shall be deemed delivery to the customer.
Systematic uses first class recorded or special delivery via the UK Post Office for UK deliveries, and International Signed-for Priority Airmail for overseas orders. Delivery is subject to charges passed to us by the carriers which may vary from time to time.
Prices and Availability
Prices and availability are subject to change.
Customer security is one of our highest priorities. No personal information is collected by our website. A cookie temporarily stores product information when the shopping cart is used, but this does not include personal data. At the Secure Checkout you are transferred to the secure WorldPay server before entering your personal and credit card details.
There are visual clues on screen that tell you when you have entered a secure environment according to the browser you are using.
Systematic is committed to safeguarding personal information gained through all transactions. No personal information is stored on our website, and we do not:
By agreeing to purchase products from this site you agree to submit to the non-exclusive jurisdiction of the Courts of the United Kingdom. The law governing this transaction shall be the law of the United Kingdom.
To the full extent permitted by law, all implied terms, conditions and warranties relating to the quality and/or fitness for purpose of the products or any of the products are hereby specifically excluded. Systematic shall be under no liability whatever to the customer for any direct or indirect loss and/or expense (including loss of profit or personal injury) suffered by the buyer arising out of a breach by Systematic of any of its obligations pursuant to this transaction. In the event of any dispute arising out of this Agreement the remedies of the customer shall be limited to damages. Under no circumstances shall the liability of Systematic exceed the price of the goods.
Systematic reserves the right to modify these terms and conditions from time to time as may be deemed necessary.
These Terms and Conditions are to safeguard us both in our contract to provide our products. In simple terms, we rarely have dissatisfied customers, and if we do we try to resolve any problems by mutual consent.